To prove bad faith by an insurance company in California, a policyholder must demonstrate that the insurer unreasonably withheld benefits without a proper cause. This is a standard established by the California Supreme Court. To build a successful case, it is essential to preserve evidence and document instances where the insurer violated the implied covenant of good faith and fair dealing. Common examples of bad faith conduct that can be used to support a claim include:

• Refusing to pay a valid claim without a reasonable basis.
• Failing to conduct a proper and thorough investigation of the claim.
• Engaging in unreasonable delays regarding payments.
• Misrepresenting policy terms or exclusions to the policyholder.
• Utilizing threats of litigation to force the policyholder into accepting an unfairly low settlement offer.

Taking immediate steps, such as keeping detailed logs of all communications, retaining copies of denial letters, and reviewing your policy, is crucial. Because bad faith claims are complex, it is recommended that you consult with an experienced insurance bad faith attorney to evaluate your specific facts and circumstances.